FAQS

What is a “built environment?”

Wikipedia defines the term “built environment” as referring to the human-made surroundings that provide the setting for human activity, ranging in scale from personal shelter and buildings to neighborhoods and cities, often including supporting infrastructure, such as the water supply or networks. The built environment is a material, spatial and cultural product of human labor that combines physical elements and energy in forms necessary for living, working and playing.

In the context of facilities, Impec defines the built environment as the singular focus of its company mission and vision to provide a comprehensive suite of integrated services, including facility management, operations and maintenance and specialty services to customers in the high/clean tech and life sciences markets.

What is the relationship of Clean Innovation, AFSI and Impec Group?

Impec Group is the new name for our company, combining Clean Innovation and AFSI (Advanced Facilities Solutions) under a single identity. We chose our new name “Impec,” short for “impeccable,” to underscore the level of service and commitment we have with our customers.  All of our service agreements as Clean Innovation and AFSI will be changed to the Impec Group name. Ownership of Impec Group and its subsidiaries did not change in any way with the adoption of the flagship name of Impec Group.

What does “strategic partner” mean?

Impec offers a broad range of services to serve your built environment needs. In areas where clients require specialty services that are not within our core competencies, we contract with a partner from our eco-system of service providers. We ensure that our service partners are fully qualified, bringing a proven track record of performance that is aligned with the needs of our customers and with the vision and mission of the Impec Group.

What geographic areas does Impec serve?

Impec services Northern and Southern California although most of its accounts are based in Silicon Valley.

Does Impec support customers outside Silicon Valley?

Yes, we have clients in Sacramento, Marin County, Santa Cruz County, Monterey County, and Los Angeles County. Impec can service any part of California and is poised to extend its services to other parts of the nation.

What size of companies does Impec Serve?

Impec services companies large and small. We can meet the needs of a business with as little as 40,000 square feet or a large enterprise with over two million square feet.

Are Impec Group employees bonded?

Impec has full insurance coverage. All of our employees are bonded.

What kind of training and certification do Impec Group employees receive?

Impec employees undergo various types of training from the basic company orientation to more specialized training on clean rooms, data centers, cGMP, graffiti abatement, effective communications, green cleaning and other pertinent training as needed.

What is “QMS” or “Quality Management System?”

Impec runs under strict QMS standards and principles to ensure our customers receive services and support that meet or exceed industry best practices.  QMS refers to standards that are described by the International Organization for Standardization. The International Organization for Standardization’s ISO 9001:2008 series describes standards for a QMS addressing the principles and processes surrounding the design, development and delivery of a general product or service. Organizations can participate in a continuing certification process to ISO 9001:2008 to demonstrate their compliance with the standard, which includes a requirement for continual (i.e. planned) improvement of the QMS.

Does Impec adhere to cGMPs?

Impec adheres to cGMP standards and principles in its sanitation and facility maintenance programs. CGMP are the Current Good Manufacturing Practices followed by pharmaceutical and biotech firms to ensure that the products produced meet specific requirements for identity, strength, quality and purity.  The FDA regulates these industries to make sure cGMPs are being followed by using the following tools:

CGMP regulations:  Laws which can incur criminal penalties when they are not followed, for example:

21 CFR Part 210 – Current Good Manufacturing Practice in Manufacturing, Processing, Packing, Or Holding Of Drugs; General Part

  • 21 CFR Part 211 – Current Good Manufacturing Practice for Finished Pharmaceuticals
  • 21 CFR Part 211 – Current Good Manufacturing Practice for Finished Pharmaceuticals
  • 21 CFR Part 600 – Biological Products: General
  • 21 CFR Part 11 – Electronic Records; Electronic Signatures

As work environments grow more complex and regulated, what is the impact on today’s Facility Manager?

As a result of increasingly more complex and regulated work environments, today’s Facilities Managers can be overwhelmed by the demands placed upon them.  Author Michel Theriault in his book, Managing Facilities & Real Estate includes a diagram entitled “the FM Pie” that shows the full range of Facility Management responsibilities.

He writes “From this, you can see that it is impossible for any given Facilities Manager (FM) to have all the knowledge and skills to perform all the roles that are frequently expected of them. In addition, many of the responsibilities are non-technical, and they are in fact increasingly becoming strategic in nature. That’s why a Facility Manager has to rely on other experts, whether on their staff or as contractors and consultants. The profession of Facility Management isn’t just about the person with the Facility Manager title – it’s also about the large supporting cast of specialists, experts and other professionals. A pie-shaped diagram is the easiest way to represent the broad responsibilities in the Facility Management Profession since FM includes so many different skills and responsibilities.” Visit Managing the Built Environment for an image of the FM Pie.

What is the Facility Management Professional (FMP) designation?

IFMA’s (International Facility Management Association’s) Facility Management Professional (FMP) designation is a knowledge-based credential that helps accelerate an FM’s transition into the profession and demonstrates a proven comprehension of the basics of facility management. It is ideal for:

  • Early-to mid-career facility management practitioners seeking enhanced knowledge and skills.
  • Individuals who are transitioning into the FM profession.
  • Related-industry practitioners such as architects, designers and safety engineers.
  • Facility-related product and service providers.
  • Students entering the profession from colleges, universities, certificate or technical programs.

What is a CFM?

The Certified Facility Manager® (CFM) credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers.

Now more than ever, recognizing competency, establishing benchmarks and setting performance standards are vital to the global economy. Never before have public and private sector employers relied as much on certification organizations as they do today. Professional associations are now taking a lead role in the development of credentialing programs, and IFMA’s CFM program was the first, and is still the only globally recognized, certification in facility management.

IFMA’s certification process is designed to assess competency in the field through work experience, education and the ability to pass a comprehensive exam. Since the program began in 1992, more than 3,100 facility managers from 32 countries have achieved this prestigious recognition.