PHILOSOPHY


“Impec” is shorthand for “impeccable”. It’s the expectation we place on ourselves and it’s what you should expect from your facility service provider. At Impec, we take a long-term view of your business and facility service needs. Our goal is to deliver time and again—to meet, then exceed your expectations.

Our operating philosophy is based on treating each engagement as an active partnership and on what we call
‘the three I’s’:

  • Integration: Our extensive facility service expertise lets us provide our clients with a wide range of integrated solutions, enabling them to be more strategic in the performance of their facility functions, concentrating on the business of aligning facility management and planning with institutional goals rather than “swinging a wrench or driving a desk
  • Innovation: Utilizing our team members’ creative and expertise, we have an impressive track record of creating innovative solutions to specific built environment needs.
  • Integrity: We are proud that every one of our customers would recommend our facility services. Our pledge to our current and future clients is that we will do everything possible to maintain this 100% customer satisfaction ranking in the future.

Our Vision

We provide customized, innovative solutions that turn our clients’ built environment liabilities into business assets.

Our Mission

Combining innovation and integrity, we utilize the full talent of our employees and strategic partners to develop customized solutions to our customers’ built environment needs.